FAQ'S

Yes. You can purchase and finalize your order as a guest, simply by entering the necessary information during check-out. However, remember that registration has many advantages. Creating a PURA®Special account allows you to check your current and past orders, edit addresses and securely add payment methods, making it easy to check out for future purchases.

Save the contents of your shopping cart for later, although it does not constitute a reservation. The price and availability of products stored in the basket are subject to change and the most recent price for each product will always be displayed. Easily view your current order information and order history.

Online payment can only be made via:

– Cartão de crédito VISA, MasterCard

- ATM

- MB WAY

It is perfectly safe to enter your credit card details in any purchase made on puraspecial.com, as all data will be entered into a Secure Server that encrypts/encrypts all confidential data relating to your credit card.

An element that indicates that you are on a secure website is the existence of a padlock symbol in the upper left corner before the website address. Additionally, you can see that when entering a secure area of ​​the site, the respective URL address will begin with https:// (S=Secure).

For exchanges and returns, contact our customer support – apoio.cliente@puraspecial.com

HOW TO BUY

Add the package you want to buy to the basket, and when you are ready to finalize your order, click on the basket and follow all the steps, filling in the requested information. You can complete the process as a registered user or, if you prefer, as a guest.
We remind you that at any time you can modify the details of your order before payment.
After payment of the order, you will receive a confirmation email.

 

SHOPPING CART

Adding packages to the shopping cart without completing the purchase process does not constitute a reservation. The price and availability of products stored in the basket are subject to change. You will find the latest price for each product in the basket.

PURCHASE CONFIRMATION

A confirmation email is sent within 30 minutes of making the purchase.

If you have any questions or difficulties during the purchase process, please contact our Customer Service to help you finalize your order. You can do so via email to apoio.cliente@puraspecial.com

ORDER SHIPPING

Mainland Portugal

SHIPPING METHODS

Carrier Way

DELIVERY TIMES

Mainland Portugal

- Delivery between 9 am and 7 pm on working days. Your order will be delivered within 3 working days from the date of confirmation of payment of the same, unless out of stock.

DELIVERY PROCEDURE

Receive the order at the address you indicate at the time of purchase.
Before delivery you will be contacted by the carrier.